Technology Summit Report 2024-2025
A New Blueprint for Advancing Access to Justice Through Technology
From streamlining legal processes to improving the client experience, technology has become an indispensable tool to civil legal services providers.
With extensive input and support from practitioners, technology experts and other stakeholders, the 2024-2025 °µÍø51 Technology Summit set out to identify how °µÍø51 can best support its grantee network to adopt and leverage the latest technologies.
The seven recommendations that emerged from this in-depth process are a call to action for °µÍø51 and the civil legal services community to accelerate the use of transformative technologies and narrow the nation’s justice gap.
Recommendations
Read the for insights into the rapidly evolving technology landscape and the implications for the delivery of legal services and °µÍø51’s ongoing technology initiatives.
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Recommendation 1
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Recommendation 2
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Recommendation 3
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Recommendation 4
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Recommendation 5
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Recommendation 6
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Recommendation 7
°µÍø51 should support its grantees in reframing technology investments as essential to their core mission by providing training, technical assistance and resources that help grantee leadership and organizational structures prioritize and integrate state-of-the-art technology into service delivery.
°µÍø51 should streamline access to user-friendly resources to support grantees in meeting and exceeding the °µÍø51 Technology Baselines and fostering innovation. This includes playing a leadership role in facilitating the replication and scaling of technology projects.
°µÍø51 should explore new funding approaches for technology projects.
°µÍø51 should promote and support data-driven decision-making across the civil legal services community by investing in tools, guidance and infrastructure that enable grantees to maximize their available data.
°µÍø51 should modernize its evaluation approach for the TIG program by developing a flexible and adaptive evaluation framework that supports innovation, measures impact and informs future investment.
°µÍø51 should lead and coordinate responsible AI innovation and broader technology adoption in legal services by promoting experimentation, collaboration, and the development of shared tools, policies and practices across the access-to-justice community.
°µÍø51 should strengthen its commitment to supporting the development and modernization of high-quality self-help tools that leverage emerging technologies to improve access to justice for self-represented litigants.
